To place an order by phone, please contact us at the number below.

TEL: 0120-210-520 (toll-free within Japan)
Hours: 9:00–17:00 (Japan Standard Time)
Closed on Sundays, Japanese public holidays, and during the year-end/New Year and summer holidays.

Orders cannot be placed by fax or email.
You may also shop at our online store or visit one of our stores.

Gift wrapping is available free of charge. Each product box will be wrapped with a ribbon.

*MIKIMOTO Facial Cotton is not eligible for gift wrapping.

Yes. Pre-orders are available through our online shop or at our stores.

Under the Membership Program, you will earn Miles when you purchase products.

For more information about Miles, please click here.

You can pay by credit card, convenience store payment, various mobile payment methods, Paidy (Buy Now, Pay Later), or cash on delivery.
*For payment methods available through our online shop, please refer to the Shopping Guide.

MIKIMOTO BEAUTY's membership program offers registered customers a variety of benefits depending on their membership rank.

You can register through the official LINE account or via the Membership Registration page.

Yes. There is no registration fee or annual membership fee.

To ensure that you receive emails from MIKIMOTO BEAUTY, please add the following domain to your safe sender list.

<Approved Sender Domain>
mikimoto.shopify@mikimoto-pharma.com

Emails from MIKIMOTO BEAUTY may also have been filtered into your spam or junk mail folder due to your email security settings. Please check your spam or junk mail folder as well.

After logging in, you can check or update your registered information under “View/Change Membership Information” in My Account.

After logging in, you can cancel your membership by selecting “Cancel Your Membership” in My Account.

Please note that you will no longer be able to use services available under the Membership Program after cancellation. Please review the relevant notices before proceeding.

Cancel your membership here.

After logging in, please change your newsletter subscription settings in My Account.

After logging in, please check your newsletter subscription settings in My Account.

To ensure that you receive emails from MIKIMOTO BEAUTY, please add the following domain to your safe sender list.

<Approved Sender Domain>

mikimoto.shopify@mikimoto-pharma.com

Emails from MIKIMOTO BEAUTY may have been filtered into your spam or junk mail folder due to your email security settings. Please check your spam or junk mail folder as well.

Gifts are exclusive benefits offered to Membership Program members based on their membership tier.

For more information, please see “About the Membership Program.”

After logging in, you can check your current Miles balance, progress toward the next tier, and membership tier in My Account.

※Please note that registration for the Membership Program is required to use My Account.

Miles earned from January through December each year are valid for that calendar year and will not be carried over to the following year.

For more information, please see “About the Membership Program.”

Please refer to the “Ingredients” section on each product detail page.

MIKIMOTO BEAUTY cosmetics can be used during pregnancy and while breastfeeding. If your skin is particularly sensitive, please use the products according to your overall health and skin condition.

For product-related inquiries, please contact us by phone or through our inquiry form.