Name of Seller

Representative

Masaya Ogawa, President and CEO (Head of Sales)

Address

1425 Kurose-cho, Ise, Mie 516-0018, Japan

Contact Information

Phone: 0120-210-520 (Toll-free)
Hours: 9:00 a.m. to 5:00 p.m. (excluding   Sundays, national holidays, the year-end and New Year’s holidays, and summer   holidays)
Email: info@mikimoko-beauty.com

Product Prices

Prices including consumption tax are displayed on each product detail page.

Additional Fees (Shipping, Handling Fees, etc.)

All prices displayed for the products include consumption tax.
For online orders, shipping fees are as follows based on the order amount:
・Orders of 11,000 yen or more (tax included) qualify for free shipping.
・For orders under 11,000 yen (tax included), a flat shipping fee of 600 yen (tax included) will be charged nationwide.
Additional Fees Other Than the Product Price
・Consumption tax (10% of the total product price)

Delivery Destinations

Products can only be delivered to addresses within Japan.
Delivery Time
Unless a specific delivery date is requested, orders will be shipped within 7 days after the order has been confirmed.

Payment Methods

Credit Card: The payment date will be determined by the respective credit card company.
Convenience Store Payment: Payment must be made within 14 days of placing the order.
Cash on Delivery: Payment is made upon delivery of the product.
Deferred Payment (Paidy): Payment must be made by the deadline specified by the payment service provider.
Mobile Payment (PayPay, Merpay, Rakuten Pay, au PAY, and d Barai): Payment is processed immediately when the order is placed.
*For details, please refer to the Shopping Guide.

Returns and Exchanges

If you wish to return or exchange a product, please contact us by phone or email within 8 days of receiving the product.
Phone: 0120-210-520 (Toll-free)
Hours: 9:00 a.m. to 5:00 p.m. (excluding Sundays, national holidays, the year-end and New Year’s holidays, and summer holidays)
Email: info@mikimoko-beauty.com
In the Case of Defective Products or Incorrect Delivery: We will cover the return shipping costs.
In the Case of Returns Due to Customer Convenience: Returns will only be accepted if the product is unopened and unused. The customer is responsible for return shipping costs and any applicable fees.